DS Property Experts

How to Reduce Vacancy and Improve NOI Before Selling

Smart Strategies for Multifamily Owners Preparing for a Profitable Exit 

You’ve got two vacant units, a sale deadline on the horizon, and your broker’s starting to ask tough questions about your NOI.

Sound familiar? 

This isn’t just about a couple of empty apartments. It’s about the financial narrative your property is telling—and whether that story commands a premium price or raises red flags for potential buyers. 

When you’re preparing a multifamily asset for sale, vacancy isn’t just a cash flow issue. It’s a valuation issue. And that makes it your problem to solve before it becomes the buyer’s discount. 

The good news? Vacancy is one of the most controllable variables in your NOI equation. With the right strategies and systems in place, you can turn sporadic income into steady performance—and make your asset far more attractive in a competitive market. 

This guide is for owners who want to take a proactive approach to leasing, occupancy, and NOI optimization before hitting the market. 

 

Make Your Units Irresistible 

 

You can’t sell potential—you sell performance. 

Before you start thinking about sale price, think about lease pace. If your units linger on the market for 30, 60, or 90 days, buyers will notice—and they’ll bake that into their assumptions, their underwriting, and ultimately, their offer. 

Price for Occupancy, Not Ego 

The worst mistake we see? Overpricing based on emotion or outdated comparables. Today’s renters are value-sensitive and comparison-driven. If your rents aren’t aligned with similar nearby alternatives, even minor mispricing can lead to longer vacancies and softer NOI. 

Run rent comps like an appraiser would—not just asking rents, but actual signed leases. Focus on absorption rates: How quickly are units like yours leasing right now? 

Takeaway: A slightly lower rent with faster occupancy often nets higher effective income than holding out for an inflated number. 

Speed Up Your Make-Readies 

The gap between tenants is the real NOI killer. Every extra day your unit sits empty adds to your burn. 

Invest in a reliable, repeatable make-ready system. Have vendors on standby. Use checklists. Pre-schedule turnovers. The goal: No unit should sit idle longer than 72 hours between tenants. 

One investor we worked with shaved 12 days off average turnover time just by automating their vendor coordination. That time savings translated to over $18,000 in recovered income across their portfolio in a single year. 

Upgrade With Purpose 

Not every unit needs granite countertops or stainless steel, but the right upgrades in the right markets can accelerate leasing and justify rent bumps. 

Look for updates that make a strong first impression: modern lighting, fresh paint, luxury vinyl flooring. Focus on changes that tenants see and feel—because buyers will ask about those upgrades too. 

 

Market Like a Leasing Pro 

 

In today’s leasing game, your first showing is online. Make it count. 

 

 

Renters are scrolling listings on their lunch break. If your photos are grainy, your descriptions generic, or your listing buried on page three, you’re losing before the call ever comes in. 

Win the Click 

Professional photography is no longer optional—it’s the standard. Pair that with compelling descriptions that highlight lifestyle, not just specs. Mention walkability, in-unit laundry, flexible layouts, and pet policies. 

Add video walkthroughs or 360° virtual tours—especially if your target tenants are relocating or time-strapped professionals. A well-done virtual experience increases qualified leads and cuts down on no-shows. 

Lead Early, Lease Faster 

Pre-leasing is an underused but powerful NOI tool. Start marketing vacant or upcoming units 45–60 days in advance. Stay in touch with potential renters through CRM tools, auto-reminders, and personalized follow-ups. 

Pull Quote: “Vacancy is a controllable expense—treat it like one.” 

 

Lease Smarter, Not Harder 

 

Streamline your leasing process so it works while you sleep. 

Renters today expect speed, flexibility, and transparency. If your leasing process involves paper forms, long phone holds, or office visits just to schedule a tour—you’re behind. 

Automate the Experience 

Implement digital leasing systems: 

  • Self-scheduled tours 
  • Online applications 
  • E-signatures for lease execution 
  • Automated lead follow-up via email or text 

This not only improves your prospect-to-tenant conversion rate, it frees up your team’s time and creates a more professional leasing experience. 

Screen for Stay-Power 

Quality tenants don’t just pay rent—they stay longer, cost less, and reduce your turnover expenses. Invest in comprehensive screening: verify income, check rental history, run credit and background checks. 

Turnover isn’t just a leasing issue—it’s a cost center. The right tenant placement now improves your NOI over the next 12–24 months. 

 

Retention Is the Real ROI 

 

The best lease you’ll sign is a renewal. 

It’s cheaper, faster, and more profitable to keep a good tenant than to find a new one. Yet too many owners focus all their energy on lease-ups and neglect the people already paying rent. 

Be Proactive With Renewals 

Don’t wait until 30 days before expiration to start talking renewal. Reach out 60–90 days out. Offer flexibility—12, 15, or 18-month terms—and consider small incentives (like a free parking spot or upgraded appliance) to sweeten the deal. 

A simple renewal process builds trust and reduces friction. And buyers will notice high retention rates as a sign of good management and stable income. 

Maintain Like It Matters 

Tenants stay where they feel taken care of. Respond to work orders quickly. Invest in preventive maintenance. Communicate clearly during repairs. 

Buyers also care about this. A well-maintained building with happy long-term tenants signals pride of ownership—and justifies a better price. 

 

Final Thoughts: NOI Is Your Story—Tell It Well 

Reducing vacancy before a sale isn’t just about filling units—it’s about proving that your building is a well-oiled, income-producing asset. 

When NOI is stable, buyers get excited. When retention is strong and your systems are tight, they’ll pay more—and negotiate less. And when your vacancy is under control, you’re not just selling a property. You’re selling performance. 

Even small adjustments—shorter make-ready time, better marketing, smarter leasing workflows—can create a measurable lift in NOI that pays off in both cash flow and exit value. 

 

Let’s Uncover Your Hidden NOI Potential 

Want to find out where your real NOI upside is hiding? Let’s build a custom vacancy-reduction game plan for your property. Whether you’re six months out from a sale or just tightening up operations, our team is here to help. 

 

Schedule a Strategic NOI Review 

Get personalized insight into your leasing systems, tenant retention, and value-add potential. 

 

Leave a Comment

Your email address will not be published. Required fields are marked *

Start Maximizing Your Property’s Potential Now with DS Property Experts

Unlock your property’s true value with expert guidance and tailored strategies from DS Property Experts. Our team delivers data-driven strategies and personalized solutions designed to achieve your financial goals. Let’s turn potential into profit—starting today.
Scroll to Top